Thank you for considering me to guide you through your home buying journey! At Certainty, we pride ourselves on providing the best customer service and exceeding your expectations of the mortgage process at every turn. From a complimentary pre-qualification through an on-time closing, I will be here to ensure confidence every step of the way.



Helping people realize the dream of homeownership is my passion. My experience and knowledge of the industry allows me to tailor each loan to meet the specific needs of each individual. Everyone's story is different, so no one loan will meet everyone's needs. My job is to find that perfect fit.



Buying a home can be one of the most important investments that we make. I am dedicated to making the process a positive and rewarding experience for you, and I welcome the opportunity to earn your business and your trust. Take the next step toward financing your home by clicking the "Apply Now" button now! You can also give me a call or send me an email to schedule some time to chat. I look forward to helping you finance your home.

VP of Mortgage Lending

Jordan Points is your San Antonio local lender. As a loan officer at Certainty Home Lending, Jordan is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Jordan at (210) 447-6550 for more information!

Jordan Points at Certainty Home Lending (NMLS #1995305)

In an age of banking where most mortgage companies are so tech driven that they never even see their customers, we believe strongly that nothing is more important than meeting with our customers face to face. We offer all the technology, bells, and whistles that a customer gets with a national lender, but with the same great feeling you get by sitting down with your hometown bank.


I started selling real estate in San Antonio when I was nineteen. I was a top producer for years before I decided that my daughter needed more of my time. I knew I loved the real estate business so I decided to try lending.


I became a processor and learned the business from the ground up before becoming a loan officer in 1998. I started my first branch in October 2008 just as the mortgage crisis hit and thought I had made the biggest mistake of my life, but with a lot of hard work and support, we stuck with it and have grown the branch to what it is today.


I live by the motto, "Excellence means caring more than others think is wise, risking more than others think is safe and expecting more than others think is possible."


This business is not about loans, files, or borrowers. It's about people; people looking for the one thing we all want - a home. As an industry, it's critical that we do not lose sight of that.  
Buying or refinancing a home is the largest most emotional purchase you're ever going to make and I'd like to be the lender that you choose to help make that happen!!!!

Branch Manager

Michelle Noble is your San Antonio local lender. As a loan officer at Certainty Home Lending, Michelle is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Michelle at (210) 446-1361 for more information!

Michelle Noble at Certainty Home Lending (NMLS #199832)

As a Texas Mortgage Professional, I’m here to support families through every season of life—whether it’s buying a first home, upgrading, downsizing, investing, or renovating. My goal is to find the right option tailored to you and your unique situation.

I approach every client without judgment and without expecting you to have all the answers. We take the time to talk—about your story, your goals, your worries, and your dreams—and together, we create a strategy to help you succeed in whatever chapter life has for you.

Katie Callaway at Certainty Home Lending (NMLS #1805501)

San Antonio

<footer class="certainty-footer-container">
      <div class="certainty-footer-container--inner">
        <div class="certainty-social-container">
          <div class="certainty-social-links">
            <a href="https://www.facebook.com/certaintyhomelending" aria-label="Facebook">
              <i data-testid="font-icon" class="certainty-rc-font-icon rc-font-icon font-icons-social-facebook" aria-hidden="true" style="font-size: 1.25rem" data-reactroot=""></i>
            </a>
            <a href="https://x.com/certaintyloans" aria-label="X social media platform">
              <i data-testid="font-icon" class="certainty-rc-font-icon rc-font-icon font-icons-social-twitter" aria-hidden="true" style="font-size: 1.25rem" data-reactroot=""></i>
            </a>
            <a href="https://www.instagram.com/certaintyhomelending" aria-label="Instagram">
              <i data-testid="font-icon" class="certainty-rc-font-icon rc-font-icon font-icons-social-instagram" aria-hidden="true" style="font-size: 1.25rem" data-reactroot=""></i>
            </a>
            <a href="https://www.youtube.com/channel/UC71n7qB08iK-YHCbvtX5mLA" aria-label="Youtube">
              <i data-testid="font-icon" class="certainty-rc-font-icon rc-font-icon font-icons-social-youtube" aria-hidden="true" style="font-size: 1.25rem" data-reactroot=""></i>
            </a>
            <a href="https://www.linkedin.com/company/certaintyhomelending" aria-label="LinkedIn">
              <i data-testid="font-icon" class="certainty-rc-font-icon rc-font-icon font-icons-social-linkedin" aria-hidden="true" style="font-size: 1.25rem" data-reactroot=""></i>
            </a>
          </div>
        </div>
        <div class="certainty-links-container">
          <ul class="certainty-column certainty-logo">
            <li>
              <a href="https://www.certaintyhomelending.com/">
                <img src="https://images.contentstack.io/v3/assets/blt4bf507db5c9bc5ae/blte5f38d9d59eada41/65f229c10c744d47707bfeec/certainty-home-lending-logo.png" alt="Certainty Home Lending" width="204" height="99" />
              </a>
            </li>
          </ul>
          <ul class="certainty-column" aria-label="Your Mortgage">
            <h4>YOUR MORTGAGE</h4>
            <li><a class="certainty-bodyS" href="https://apply.certaintyhomelending.com/">Apply now</a></li>
            <li><a class="certainty-bodyS" href="https://login.certaintyhomelending.com">Sign in to your account</a></li>
          </ul>
          <ul class="certainty-column" aria-label="Lending Options">
            <h4>LENDING OPTIONS</h4>
            <li><a class="certainty-bodyS" href="/purchasing-a-home/">Purchase a home</a></li>
            <li><a class="certainty-bodyS" href="/refinancing-a-loan/">Refinance a loan</a></li>
            <li><a class="certainty-bodyS" href="/purchasing-a-home/home-renovation-loan/">Renovate your home</a></li>
            <li><a class="certainty-bodyS" href="/heloc/">Home equity line of credit (HELOC)</a></li>
            <li><a class="certainty-bodyS" href="/learning-center/calculator/">Mortgage calculator</a></li>
            <li><a class="certainty-bodyS" href="/find-your-loan-officer/">Find a loan officer</a></li>
            <li><a class="certainty-bodyS" href="/contact-us/">Branches near you</a></li>
            <li><a class="certainty-bodyS" href="/learning-center/">Resources</a></li>
            <li><a class="certainty-bodyS" href="/flashclose/" id="cdq_element_3" style="display: inline-block; margin-top: 0px; margin-bottom: 0px; padding-top: 0px; padding-bottom: 0px;">FlashClose℠</a></li>
            <li><a class="certainty-bodyS" href="/same-day-mortgage/" id="cdq_element_4" style="display: inline-block; margin-top: 0px; margin-bottom: 0px; padding-top: 0px; padding-bottom: 0px;">Same Day Mortgage</a></li>
          </ul>
          <ul class="certainty-column" aria-label="Company">
            <h4>COMPANY</h4>
            <li><a class="certainty-bodyS" href="/about-us/">About us</a></li>
            <li><a class="certainty-bodyS" href="/community-conection/">Community Connection</a></li>
            <li><a class="certainty-bodyS" href="/transparency-in-coverage/">Transparency in Coverage</a></li>
            <li><a class="certainty-bodyS" href="/learning-center/insights/industry-news/">Newsroom</a></li>
            <li><a class="certainty-bodyS" href="/contact-us/">Contact us</a></li>
            <li><a class="certainty-bodyS" href="/careers/">Careers</a></li>
          </ul>
          <ul class="certainty-column" aria-label="Legal">
            <h4>LEGAL</h4>
            <li><a class="certainty-bodyS" href="/accessibility/">Accessibility</a></li>
            <li><a class="certainty-bodyS" href="/privacy-center/">Privacy Policies</a></li>
            <li><a class="certainty-bodyS" href="/licensing/">Licensing</a></li>
            <li><a class="certainty-bodyS" href="/terms-of-use/">Terms of Use</a></li>
            <li><a class="certainty-bodyS" href="/sms-terms/">SMS Terms</a></li>
            <li><a class="certainty-bodyS" href="/notice-to-vendors/">Notice to Vendors</a></li>
            <li><a class="certainty-bodyS" href="https://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/2611">NMLS Consumer Access</a></li>
          </ul>
        </div>
        <ul class="certainty-links-container certainty-links-container--mobile">
          <li><a class="certainty-bodyS" href="/about-us/">About Certainty</a></li>
          <li><a class="certainty-bodyS" href="/find-your-loan-officer/">Find your loan officer</a></li>
          <li><a class="certainty-bodyS" href="/purchasing-a-home/">Purchase a home</a></li>
          <li><a class="certainty-bodyS" href="/refinancing-a-loan/">Refinance a loan</a></li>
          <li><a class="certainty-bodyS" href="/renovate-a-home/">Renovate your home</a></li>
          <li><a class="certainty-bodyS" href="/careers/">Careers</a></li>
          <li><a class="certainty-bodyS" href="/sitemap/">Sitemap</a></li>
          <li><a class="certainty-bodyS" href="/contact-us/">Contact us</a></li>
        </ul>
        <div class="certainty-social-container--mobile">
          <div class="certainty-social-links">
            <a href="https://www.facebook.com/certaintyhomelending" aria-label="Facebook"><i data-testid="font-icon" class="certainty-rc-font-icon rc-font-icon font-icons-social-facebook" aria-hidden="true" style="font-size: 1.25rem" data-reactroot=""></i></a>
            <a href="https://x.com/certaintyloans" aria-label="X social media platform"><i data-testid="font-icon" class="certainty-rc-font-icon rc-font-icon font-icons-social-twitter" aria-hidden="true" style="font-size: 1.25rem" data-reactroot=""></i></a>
            <a href="https://www.instagram.com/certaintyhomelending" aria-label="Instagram"><i data-testid="font-icon" class="certainty-rc-font-icon rc-font-icon font-icons-social-instagram" aria-hidden="true" style="font-size: 1.25rem" data-reactroot=""></i></a>
            <a href="https://www.youtube.com/channel/UC71n7qB08iK-YHCbvtX5mLA" aria-label="Youtube"><i data-testid="font-icon" class="certainty-rc-font-icon rc-font-icon font-icons-social-youtube" aria-hidden="true" style="font-size: 1.25rem" data-reactroot=""></i></a>
            <a href="https://www.linkedin.com/company/certaintyhomelending" aria-label="LinkedIn"><i data-testid="font-icon" class="certainty-rc-font-icon rc-font-icon font-icons-social-linkedin" aria-hidden="true" style="font-size: 1.25rem" data-reactroot=""></i></a>
          </div>
        </div>      
        <div class="certainty-copyright-container">
          <div class="certainty-copyright-container--images">
            <img class="certainty-badge" src="https://images.contentstack.io/v3/assets/blt4bf507db5c9bc5ae/blt46013f5cd7fc82e1/65f231bd0c744d4a387bff24/equal-housing-lender.png" alt="Equal Housing Lender" width="46" height="47" />
            <img class="certainty-badge" src="https://images.contentstack.io/v3/assets/blt4bf507db5c9bc5ae/bltb28dc8aa02b7886c/65f231bd54369a7b51693a3a/AB-seal-horz.svg" alt="Better Business Bureau Accredidation" width="134" height="47" />
            <img class="certainty-badge" src="https://images.contentstack.io/v3/assets/blt4bf507db5c9bc5ae/blt0385c73657cafa3c/65f2323d0780b95bca61c06a/trustspot.png" alt="Trustspot Verified" width="101" height="47" />
          </div>
          <p>
            <a class="certainty-link" href="https://privacyportal.onetrust.com/webform/168096e5-faa8-4fdd-a479-992231adbdc1/9815a17a-8663-4622-9062-7d2e18e2040d" target="_blank">Do Not Sell or Share My Personal Information and/or Limit the Use of My Sensitive Personal Information</a>
          </p>
          <p>
            <a class="certainty-link" href="/tx-consumers/" target="_blank">Texas Consumers: How to file a complaint</a>
          </p>
          <p>
            <address>Guaranteed Rate, Inc DBA Certainty Home Lending, NMLS 2611. For licensing information, go to: <a class="certainty-link" href="https://www.nmlsconsumeraccess.org" target="_blank">www.nmlsconsumeraccess.org</a></address>
          </p>
          <p>
            Headquarters: 3940 N. Ravenswood Ave. Chicago, IL 60613 - ph. (844) 615-2955
          </p>
          <p>
            <em>This site is not authorized by the New York State Department of Financial Services. No mortgage solicitation activity or loan applications for properties located in the State of New York can be facilitated through this site.</em>
          </p>
          <p>
            <em>This is not a commitment to lend. Program restrictions apply. Certainty Home Lending’s policy is to treat all applicants and borrowers in a fair and consistent manner and without regard to race, color, religion, national origin, age (provided the applicant or borrower has legal capacity to enter into a binding contract), sex, marital status, disability, familial status, receipt of public assistance, or exercise of rights under the Consumer Credit Protection Act, or any other prohibited basis identified under state law.</em>
          </p>
          <p class="certainty-bodyXS">
            © 2025 Guaranteed Rate, Inc DBA Certainty Home Lending. All Rights Reserved.
          </p>
        </div>
      </div>
    </footer>

3 Loan Officers San Antonio, TX